Here at Pyramid Analytics, we strive to help customers like you achieve and inspire insights from data on a daily basis.
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Featured Customer Case Study
Headquartered in Cape Town, South Africa, The Foschini Group (TFG) is a diverse group with a portfolio of 29 leading fashion retail brands across various lifestyle and merchandise categories offering clothing, jewelry, cell phones, accessories, cosmetics, sporting and outdoor apparel and equipment, and homeware and furniture from value to upper market segments throughout more than 4,083 outlets in 32 countries.
We helped C2FO bring the power to process over 20 million records daily to a single platform, simplifying their communications across the organization and improving their business processes exponentially.
This is an example set of customer rankings across key areas we have identified. Black dots indicate Pyramid Minimum Targets. Orange dots indicate an average of all customers who have participated.
Earlier this year, we went through a dynamic shift in our approach to Customer Success. In order to align with our goal of helping customers become data-driven, we have opted to take a data-driven approach to Customer Success.
That led us to develop the Pyramid User Capabilities Assessment. This can essentially be seen as a conversation between you and our team with a focus on five key areas within our products (User Proficiency, Pyramid Community, Platform Deployment, Governance, and User Community).
Do you want to know how your company compares? We're happy to help! Reach out to your customer success manager or send an email to customersuccess@pyramidanalytics.com.
Pyramid 2020.17 is now available for download and installation. Not only do we introduce some new features, but we also address some challenges brought to attention by valued customers like you!